ctgbet Terms and Conditions

1. Introduction

ctgbet (referred to hereinafter as "we", "us", or "the platform") is an online gaming and betting platform operated for users in Bangladesh. These terms and conditions ("Terms") govern the use of the ctgbet platform, website, and all related services.

By registering on ctgbet or using our services in any way, you are considered to have read, understood, and fully accepted these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.

ctgbet reserves the right to modify or update these Terms at any time. Any changes will take effect from the moment they are published on the website. You are encouraged to review this page regularly.

2. Age Requirement and Eligibility

To use ctgbet's services, you must be at least 21 years old. This platform is only for those aged 21 or above.

• You are a person capable of creating a valid account and legally active.
• You are not located in a jurisdiction where online gaming is completely prohibited.
• You are operating the account in your own name and for yourself, not on behalf of anyone else.
• You have not been previously banned from the platform by any prior ctgbet decision.

For age verification purposes, ctgbet may request valid identification from you at any time to confirm your identity. ctgbet reserves the right to suspend or close an account if the required information is not provided.

3. Account Registration

To create an account on ctgbet, you must provide accurate and complete information. Each person may only create one account. Creating multiple accounts is strictly prohibited and may result in all accounts being cancelled and balances forfeited.

Keeping Account Information Up to Date

It is your responsibility to keep the information on your account accurate and current at all times. If any details change, notify our support team immediately. ctgbet is not liable for any issues arising from incorrect information or failure to update account details.

Password and Security

Keep your account password confidential and do not share it with anyone. If you suspect unauthorized access to your account, contact us immediately. Maintaining account security is entirely the user's responsibility.

4. Account Suspension and Closure

ctgbet reserves the right to immediately suspend or permanently close any account in the following circumstances:

• Violation of any provision of these Terms.
• Evidence of fraudulent activity or bonus abuse.
• Providing incorrect or misleading information on the account.
• Evidence of operating multiple accounts.
• Attempting to exploit software or technical errors.
• At your own request.

In general, an opportunity to withdraw any valid balance will be provided before account closure; however, in cases of Terms violations, ctgbet may close the account without offering this opportunity.

5. Deposits and Withdrawals

ctgbet supports Bangladesh's most popular payment methods — bKash, Nagad, Rocket, and Upay. All transactions are completed in Bangladeshi Taka (৳).

Deposit Limit

• Minimum deposit: ৳200 (for each method).
• Maximum deposit limits are determined by each payment method's own policy.
• Deposited funds are generally credited to the account instantly.

Withdrawal Limits and Timeframes

• Minimum withdrawal: ৳800.
• Withdrawal processing typically takes 10–45 minutes.
• Withdrawal requests can only be made from verified accounts.
• It is recommended to withdraw using the same payment method used to deposit into your account.

For fraud prevention purposes, ctgbet may request additional documents to verify identity before processing a withdrawal. Withdrawals may remain on hold if the required documents are not provided.

6. Bonuses and Promotions

ctgbet offers promotional offers from time to time. All bonus offers are subject to specific terms, and ctgbet reserves the right to modify or cancel any offer at any time.

Welcome Bonus

ctgbet offers new members a 200% bonus on their first deposit up to a maximum of ৳10,000. To use the bonus, the total amount (deposit + bonus) must meet a wagering requirement of 25 times.

• Example: Deposit ৳1,000 and receive ৳2,000 in bonus, totalling ৳3,000.
• Example: Deposit ৳12,000 and receive a maximum bonus of ৳10,000, totalling ৳22,000.

Bonus Terms

• Withdrawals cannot be made while a bonus is active before the wagering requirement has been met.
• Certain game restrictions may apply to bets placed with bonus funds.
• Any attempt to use a bonus in a way not approved by ctgbet will result in the bonus being cancelled.
• Each promotion has its own validity period and terms, which will be stated on the promotions page.

7. Games and Betting

ctgbet offers slot games, live casino, sports betting (including cricket), fishing games, and many other types of games. The following rules must be followed while playing:

• Each game has its own rules, which can be viewed when the game loads.
• A bet cannot be withdrawn once placed — the moment a bet is confirmed, it is final.
• If a game is interrupted due to loss of internet connection, the result will be determined according to the game provider's server records.
• In the event of a technical error or display bug, any apparent winnings shown may be voided.

Sports Betting

Betting is available on cricket, football, kabaddi, and various other sports. Odds are subject to change and payouts will be determined by the odds applicable at the time the bet is placed. If an event is cancelled, the bet will be voided and the original amount refunded.

8. Misconduct and Prohibited Activities

The following activities are strictly prohibited on the ctgbet platform:

• Any form of cheating, collusion, or fraud.
• Using software, bots, or automated processes to manipulate games or betting.
• Using the platform for money laundering or illegal transactions.
• Systematically abusing the bonus system.
• Threatening or harassing other users.
• Attempting to damage ctgbet's property or infrastructure.

Involvement in any of the above activities will result in the relevant account and balance being forfeited, and legal action may be taken if necessary.

9. VIP Program

ctgbet's VIP program has three tiers. Through regular play you can advance to higher tiers and enjoy greater benefits:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.5% weekly cashback.
• Gold: Up to 0.8% weekly cashback.

VIP benefits may change at ctgbet's discretion. VIP tier terms may apply separately and are determined based on account activity.

10. Responsible Gaming

ctgbet places the highest priority on responsible gaming. We believe that gaming is simply a form of entertainment, not a source of income.

• Never bet beyond your means.
• Avoid repeatedly placing bets to recover losses.
• Set deposit and betting limits for yourself.
• If you feel it is necessary, make use of the option to voluntarily suspend your account temporarily.

For more information on responsible gaming, please visit our Responsible Gaming page.

11. Limitation of Liability

ctgbet provides our services on an "as is" basis. We are not liable for the following:

• Losses caused by internet disconnection or technical issues.
• Transaction delays or failures caused by third-party payment providers.
• Losses resulting from a user's own negligence or leaving account information unsecured.
• Issues arising from errors in third-party game providers' software.

ctgbet is not liable under any circumstances for indirect, incidental, or consequential damages.

12. Privacy Policy

The protection of your personal information is very important to us. Full details of how ctgbet collects, uses, and protects your information can be found on our Privacy Policy page. This privacy policy is considered an integral part of these Terms.

Our platform uses SSL encryption technology to keep your financial and personal information secure. Your information is not sold or transferred to third parties, though it may be disclosed to relevant authorities where required by law.

13. Intellectual Property

All content on the ctgbet website — logos, designs, graphics, text, software, and other elements — is protected under the intellectual property rights of ctgbet or relevant third parties.

• No content may be reproduced, distributed, or used commercially without the prior written permission of ctgbet.
• Game content is subject to the intellectual property rights of third-party providers.
• Website information may be used for personal and non-commercial purposes.

14. Cookie Policy

ctgbet uses cookies to improve the user experience on the website. Cookies are used to manage login sessions, save preferences, and monitor service quality. It is possible to disable cookies through browser settings, though doing so may cause some services to not function properly.

15. Dispute Resolution

If you have any dispute or complaint, please first attempt to resolve it directly with our customer service team. Our support team provides assistance in Bengali via 24/7 live chat.

When submitting a complaint, please include the following information:

• Account username and registered email.
• Date and time of the issue (BST / UTC+6).
• A detailed description of the issue and any relevant transaction ID.

ctgbet will review all complaints fairly and promptly and will work to resolve them.

16. Changes and Effectiveness

ctgbet reserves the right to modify these Terms at any time. Changes will take effect as soon as they are published on the website. For significant changes, efforts will be made to notify users as far in advance as possible.

If any provision of these Terms is declared legally unenforceable, the remaining provisions will remain in full effect. These Terms constitute the entire agreement between the user and ctgbet and supersede any prior oral or written understandings.